State Farm® Insurance Agent Teresa Connell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Madelin Ortega
April 29, 2025
5
out of
5
rating by Madelin Ortega
"Erin is a very friendly and caring person. She took her time to explain everything to me. She's very knowledgeable and patient."
Jenny Bacchus
April 9, 2025
5
out of
5
rating by Jenny Bacchus
"Elma is amazing, she handled my issue fairly quickly, love this office everyone is so kind!!!"
Ken Higgins
April 8, 2025
5
out of
5
rating by Ken Higgins
"I've had frequent dealings with Erin McCauley over the the phone in recent times, and have found her to be a very friendly, courteous, and professional individual. I appreciate all of her helpful assistance in explaining my options clearly."
We responded:
"Hello Ken, Thank you so much for your wonderful review! We truly appreciate 5-star feedback and are thrilled to hear your positive comments about Erin and her exceptional service. Your support means a lot to us! Teresa "
Dorlyne Pierre
March 13, 2025
5
out of
5
rating by Dorlyne Pierre
"If you need life, auto, or property insurance call Frances. She’s so sweet, very helpful and patient. The office team is very professional. Frances helped me with everything that I needed."
We responded:
"Wow, Dorlyne! Thank you so much for the wonderful review you left about Frances and our office. We truly appreciate your business and the time you took to share your 5-star experience with us. Your support means a lot! Thank you, Teresa"
Joseph trotta
February 20, 2025
1
out of
5
rating by Joseph trotta
"State farm only insures you if your house is 4 years or newer. What a scam."
We responded:
"Dear Joseph, Thank you for taking the time to share your feedback. We genuinely appreciate your thoughts and understand your frustration regarding the eligibility guidelines set by State Farm. We strive to provide the best service possible, and it is always our goal to achieve a 5-star experience for our clients. While we regret that we cannot insure your home built in 1978 due to these guidelines, we are committed to helping you find suitable options. As we discussed, we do have alternatives available through Citizens, and we would be happy to assist you in exploring those options further. Your satisfaction is important to us, and we hope to find a solution that meets your needs. Please feel free to reach out if you have any more questions or if there's anything else we can do for you. Best regards, Teresa @ Teresa Connell State Farm Insurance "
Daniel Rivera
February 7, 2025
5
out of
5
rating by Daniel Rivera
"Excellent service from Frances Torres. Good knowledge about the insurance business. Very friendly with the custumers."
We responded:
"Dear Daniel, Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled to hear that Frances provided you with excellent assistance. Our team takes great pride in ensuring our insureds receive the best service possible. Thank you for choosing us for your insurance needs. We look forward to serving you again in the future! Best regards, Teresa"
Mari Reyes
February 6, 2025
5
out of
5
rating by Mari Reyes
"Lovely team best people helping out !"
We responded:
"Dear Mari, Thank you for your wonderful review! We take great pride in helping our clients, and it brings us joy to know that you are satisfied with our service. Your feedback means a lot to us, and we truly appreciate your support. Best regards, Teresa"
Modesto Rosario
February 6, 2025
5
out of
5
rating by Modesto Rosario
"Gran oficina muy bien servicio gracias!"
We responded:
"Dear Modesto, Wow! Thank you for taking the time to leave us a review. We truly appreciate your feedback and are grateful for your support. Thank you, Teresa "
Rafael leon
February 6, 2025
5
out of
5
rating by Rafael leon
"Super helpful, great customer service. Chloe squad ✊🏻"
We responded:
"Dear Rafael, Thank you for the 5-star rating! We’re proud to be part of Chloe's squad and truly appreciate her dedication to our clients. We look forward to continuing to serve you! Best regards, Teresa"
Paul J Edwards
February 5, 2025
5
out of
5
rating by Paul J Edwards
"78 years old, lived in 20+ places in our 60 years of marriage. Can honestly say we have been on first name basis with the agents only when with State Farm. Theresa and Jena have our best interests at heart. Living in 2 states at once makes it hard to stay on top of multi-car discounts, etc. but they do. Thank you State Farm. P.S. The same goes for Brian Johnson Agency and our agent, Tracy in Harrison, AR. Thank you both. Thank you all."
We responded:
"Thank you so much, Paul, for taking the time to leave us a 5-star review! We’re delighted to hear that you’ve received excellent service from State Farm and that Teresa and Jena have met your expectations. We truly appreciate your business! Thank you, Teresa @ State Farm Insurance"
Tim Myers
January 24, 2025
5
out of
5
rating by Tim Myers
"After shopping around for lower rates I fortunately spoke with Chloe here at State Farm.She got a quote to me that saved me a significant amount on my premium and provided information in order to even save more in the future and did so in a very professional and friendly way.I recommend this office to everyone who likes professional and friendly service."
We responded:
"Tim, we sincerely appreciate you taking the time to leave us a review, and we're thrilled that we were able to save you money! Chloe has been a valuable asset to our team for quite some time. Please don’t hesitate to reach out if you need assistance in the future. Thank you, Teresa @ State Farm Insurance"
Maribel Ramirez
January 16, 2025
5
out of
5
rating by Maribel Ramirez
"Excellent service"
We responded:
"Maribel, we truly appreciate your business and are especially grateful for your 5-star review. Thank you! Teresa @ State Farm Insurance."
Mark Tissue
January 8, 2025
5
out of
5
rating by Mark Tissue
"Chloe called me many times beyond what would be expected. In spite of my failures to return calls Chloe persevered. Once the new policy was active I stopped by the office as I was experiencing difficulty in setting up my safe driving trackers. She handled the whole thing without difficulty or trouble. But the number one thing she showed was patience. Thanks Chloe !!"
We responded:
"This is a fantastic 5-star review, and we greatly appreciate your kind words about Chloe! She has been an invaluable asset to our office for quite some time. Setting up the Drive Safe and Save tracker can be a bit tedious, so we’re grateful for her patience throughout the process. Thank you, Teresa @ State Farm Insurance"
Karla Elliott
January 7, 2025
5
out of
5
rating by Karla Elliott
"Chloe has been a tremendous help during our transition. She provides excellent customer service and patiently answers all our questions."
We responded:
"Dear Karla, Thank you for taking the time to share your thoughts. We truly value Chloe’s contributions to our team and believe she is an invaluable asset to our business. Your feedback means a lot to us! Best regards, Teresa"
Kelly Davis
August 30, 2024
5
out of
5
rating by Kelly Davis
"Teresa CONNELL State Farm Is absolutely wonderful! They helped me more than I even imagined!. They saved me so much and I am so grateful for them! I quickly signed up with them! My mother had them for years with the same location, and she was extremely satisfied! You really should call them and experience their great customer service and their great rates!"
We responded:
"Kelly, we truly appreciate your 5-star review! We’re thrilled to hear that we were able to save you money. Your willingness to recommend us to others based on your positive experience means a great deal to us, so thank you for your kind words! Teresa @ State Farm Insurance"
Aaron Keeley State Farm Agent
May 28, 2024
5
out of
5
rating by Aaron Keeley State Farm Agent
"I had the opportunity to share a little business owner project with Teresa. She was very friendly and kind while I worked with her, primarily over email. Give her and her team a chance - you won't be disappointed!"
Matthew Mejia
May 23, 2024
5
out of
5
rating by Matthew Mejia
"I worked with Jena for days. Not because of bad service, but because she went above and beyond to help me. I had a complicated issue with home insurance which she went above and beyond to help and consistently follow up. After multiple days, we sorted out my home insurance policy and brought my auto policy back to SF. Great overall experience"
We responded:
"Thank you, Matthew, for your 5-star review. We appreciate your recognition of Jena's dedication and commitment to providing excellent customer service. We understand the importance of valuing our customers and ensuring that their needs are met. Jena plays a crucial role in delivering a positive experience to our customers, and we are grateful for her efforts. If you have any further questions or need assistance, please don't hesitate to let us know. Thank you, Teresa"
Lou Candelore
February 9, 2024
5
out of
5
rating by Lou Candelore
"I spoke with Hannah at State Farm today concerning my most recent policy increase…she took the time to discuss my recent policy and at my request, proposed some changes to help me in adjusting my current premium…she made all the necessary changes per my requests… this was accomplished in a very professional manner ….she was very courteous and explained any questions I had with relative ease in a manner that was easy for me to understand…It was nice to work with such a knowledgeable agent …all in all, Hannah made what I thought was going to be difficult, quite simple…Lou"
We responded:
"Thank you for your positive 5-star review for Hannah. We truly appreciate your feedback. Reaching out to our insureds about increases can be a difficult task. We are grateful that Hannah was able to provide you with excellent assistance during this process. Thank you, Teresa Connell"
olga
January 29, 2024
5
out of
5
rating by olga
"Hannah was great and answered all my questions"
We responded:
"Thank you, Olga, for your positive feedback about Hannah. We truly value her contributions to our office and appreciate you taking the time to leave us a 5-star review. Your business is important to us, and we are grateful for your support. Thank you, Teresa Connell "
Shirley Weatherford
January 25, 2024
5
out of
5
rating by Shirley Weatherford
"The staff at Teresa Connell's agency provides outstanding customer service. They are knowledgeable and are quick to respond to your questions and concerns. If you are looking for a great State Farm agent, give them a call."
We responded:
"Hello Shirley! We are truly grateful for your kind words and the 5-star review you gave us. Your loyalty as a long-term customer means a lot to us, and we deeply value the relationship we have built with you. Sincerely, Teresa - State Farm Insurance "
Angela Ireland
January 25, 2024
5
out of
5
rating by Angela Ireland
"They handle all my Insurance needs, they go above and beyond. Very satisfied"
We responded:
"We appreciate your generous 5-star review. It brings us joy to know that we have effectively addressed your insurance requirements. If you require any additional support, please do not hesitate to reach out to us. Thank you, Teresa - State Farm Insurance "
Felipe Juan
January 24, 2024
5
out of
5
rating by Felipe Juan
"Good insurance 👍"
We responded:
"Thank you for the glowing 5-star review. We value your business and sincerely appreciate your support."
Rogers Racing team
January 24, 2024
5
out of
5
rating by Rogers Racing team
"Amazing company and amazing staff at this location. They truly make you feel welcome and help you anyway possible! Use them for all of your insurance needs."
We responded:
"Wow, we're thrilled to hear that our service has made a positive impact on you! Thank you for your kind words and for taking the time to leave such a wonderful review. It truly means a lot to us. We're here to assist you in any way we can, so please don't hesitate to reach out if there's anything else we can do for you. Your satisfaction is our top priority, and we're always ready to go the extra mile to ensure your needs are met. thank you for your support and for allowing us to serve you. We truly appreciate your business and look forward to continuing to exceed your expectations. Best regards, Teresa Connell, State Farm Insurance "
JADIEL
January 23, 2024
5
out of
5
rating by JADIEL
"Great office! was very helpful in switching my insurance to Florida thank you ladies."
We responded:
"Hello Jadiel, thank you for your kind words and the 5-star review! We greatly appreciate your feedback and are thrilled to hear that we were able to make your transition to Florida a smooth one. If there is anything else we can assist you with or if you have any further questions or concerns, please do not hesitate to reach out to us. We are here to help and provide you with the best service possible. Thank you once again for choosing State Farm Insurance, and we look forward to continuing to serve you. Best regards, Teresa Connell, State Farm Insurance"
Bernadette Mohr
January 15, 2024
5
out of
5
rating by Bernadette Mohr
"Phenomenal place .. so happy with this car insurance agency super helpful and always very nice .. thank you for everything Teresa ."
We responded:
"Bernadette, thank you so much for your review. We truly appreciate your feedback and the time you took to provide it. We are constantly working towards achieving 5-star service, and your positive review means a lot to us. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again for your support!"