State Farm® Insurance Agent Teresa Connell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly Davis
August 30, 2024
"Teresa CONNELL State Farm Is absolutely wonderful! They helped me more than I even imagined!. They saved me so much and I am so grateful for them! I quickly signed up with them! My mother had them for years with the same location, and she was extremely satisfied! You really should call them and experience their great customer service and their great rates!"
Aaron Keeley State Farm Agent
May 28, 2024
"I had the opportunity to share a little business owner project with Teresa. She was very friendly and kind while I worked with her, primarily over email. Give her and her team a chance - you won't be disappointed!"
Matthew Mejia
May 23, 2024
"I worked with Jena for days. Not because of bad service, but because she went above and beyond to help me. I had a complicated issue with home insurance which she went above and beyond to help and consistently follow up. After multiple days, we sorted out my home insurance policy and brought my auto policy back to SF. Great overall experience"
"Thank you, Matthew, for your 5-star review. We appreciate your recognition of Jena's dedication and commitment to providing excellent customer service. We understand the importance of valuing our customers and ensuring that their needs are met. Jena plays a crucial role in delivering a positive experience to our customers, and we are grateful for her efforts. If you have any further questions or need assistance, please don't hesitate to let us know. Thank you, Teresa"
Lou Candelore
February 9, 2024
"I spoke with Hannah at State Farm today concerning my most recent policy increase…she took the time to discuss my recent policy and at my request, proposed some changes to help me in adjusting my current premium…she made all the necessary changes per my requests… this was accomplished in a very professional manner ….she was very courteous and explained any questions I had with relative ease in a manner that was easy for me to understand…It was nice to work with such a knowledgeable agent …all in all, Hannah made what I thought was going to be difficult, quite simple…Lou"
"Thank you for your positive 5-star review for Hannah. We truly appreciate your feedback. Reaching out to our insureds about increases can be a difficult task. We are grateful that Hannah was able to provide you with excellent assistance during this process. Thank you, Teresa Connell"
olga
January 29, 2024
"Hannah was great and answered all my questions"
"Thank you, Olga, for your positive feedback about Hannah. We truly value her contributions to our office and appreciate you taking the time to leave us a 5-star review. Your business is important to us, and we are grateful for your support. Thank you, Teresa Connell "
Shirley Weatherford
January 25, 2024
"The staff at Teresa Connell's agency provides outstanding customer service. They are knowledgeable and are quick to respond to your questions and concerns. If you are looking for a great State Farm agent, give them a call."
"Hello Shirley! We are truly grateful for your kind words and the 5-star review you gave us. Your loyalty as a long-term customer means a lot to us, and we deeply value the relationship we have built with you. Sincerely, Teresa - State Farm Insurance "
Angela Ireland
January 25, 2024
"They handle all my Insurance needs, they go above and beyond. Very satisfied"
"We appreciate your generous 5-star review. It brings us joy to know that we have effectively addressed your insurance requirements. If you require any additional support, please do not hesitate to reach out to us. Thank you, Teresa - State Farm Insurance "
Felipe Juan
January 24, 2024
"Good insurance 👍"
"Thank you for the glowing 5-star review. We value your business and sincerely appreciate your support."
Rogers Racing team
January 24, 2024
"Amazing company and amazing staff at this location. They truly make you feel welcome and help you anyway possible! Use them for all of your insurance needs."
"Wow, we're thrilled to hear that our service has made a positive impact on you! Thank you for your kind words and for taking the time to leave such a wonderful review. It truly means a lot to us. We're here to assist you in any way we can, so please don't hesitate to reach out if there's anything else we can do for you. Your satisfaction is our top priority, and we're always ready to go the extra mile to ensure your needs are met. thank you for your support and for allowing us to serve you. We truly appreciate your business and look forward to continuing to exceed your expectations. Best regards, Teresa Connell, State Farm Insurance "
JADIEL
January 23, 2024
"Great office! was very helpful in switching my insurance to Florida thank you ladies."
"Hello Jadiel, thank you for your kind words and the 5-star review! We greatly appreciate your feedback and are thrilled to hear that we were able to make your transition to Florida a smooth one. If there is anything else we can assist you with or if you have any further questions or concerns, please do not hesitate to reach out to us. We are here to help and provide you with the best service possible. Thank you once again for choosing State Farm Insurance, and we look forward to continuing to serve you. Best regards, Teresa Connell, State Farm Insurance"
Bernadette Mohr
January 15, 2024
"Phenomenal place .. so happy with this car insurance agency super helpful and always very nice .. thank you for everything Teresa ."
"Bernadette, thank you so much for your review. We truly appreciate your feedback and the time you took to provide it. We are constantly working towards achieving 5-star service, and your positive review means a lot to us. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again for your support!"
Rene Irwin
December 5, 2023
"Jena, at Teresa Connell's State Farm Insurance agency, made my day! She was friendly, professional, extremely knowledgeable and very patient in finding new coverage for my Home and Auto insurances at significant savings. I truly appreciate her efforts and highly recommend her to anyone who needs assistance with their insurance needs."
"Rene, we sincerely value your time and the positive feedback you shared with us in the form of a 5-star review. We highly regard Jena as an invaluable member of our office, and we are delighted to hear that she was able to deliver exceptional service to you. Thank you for your kind words!"
I R S
November 29, 2023
"Good service and personnel"
"Thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
Amanda Sola
November 20, 2023
"I was with State Farm since I was 18 & I recently was involved in a minor accident where they then decided to drop me as a customer ( after showing all the evidence that the other person was committing insurance fraud ) I was never involved in an accident before or in any trouble for that matter . I’m very disappointed with this company . I don’t recommend them to anyone , they increase their prices constantly and everyone has a different answer for the same question ."
"Thank you for taking the time to share your feedback with us. Whether it's positive or negative, hearing from our insured individuals is valuable. Positive feedback helps us understand what we're doing right, while negative feedback brings awareness to areas we can improve. Unfortunately, this decision was influenced by the claim activity within your household over the past 36 months. Reviewing your account, I noticed that we made an appeal to the underwriting team to reconsider, emphasizing the importance of your business to us at your local agent's office. However, once the appeal is denied, we do not have the ability to influence the final decision. We aim for a 5-star service within our office and remain committed to assisting you in any way we can."
Rebel 00
November 6, 2023
"Sometimes hard to get ahold of but otherwise they do a great job answering policy questions."
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Marla Coy
October 25, 2023
"Yesterday we received a call from Hannah at the State Farm office indicating that our car insurance was going to go up. I think this is great customer service. Instead of the client receiving the bad news by paper or via email, Theresa’s office took it upon themselves to contact all their clients and let them know that their car insurance is going up. So now you have your agent representative on the line and if you have questions, you can find out the answer to them right then. This is just superior customer service. Well done!!"
"Marla, we are grateful for your kind words and thrilled to hear about your positive experience with Hannah. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Hannah exceeded your expectations."
marktdawn
September 13, 2023
"Great team they have"
"Thank you for taking the time to leave us a review. Our State Farm office in Haines City would be nothing without policyholders like you!"
Anjel Martinez
September 8, 2023
"Everyone is always so helpful and knowledgeable about the insurance products they sell."
"Thank you for the five-stars, Anjel! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
penny combs
August 25, 2023
"Any time we had a question or any concerns they were there every step of the way and answers any questions we may have with speedy service no matter how small it may be. Would definitely recommend them to anyone needing insurance needs."
"Thank you for the five-star rating, Penny! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
Charles Case
August 25, 2023
"Jenna was outstanding to work with. She actually called me 6 months after our original call about insurance. Not only did she follow up quickly she was patient enough to help with several quotes! I recommended her to several of my friends and hope to work with for years to come. Great job! Charlie"
"Thank you, Charles, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jena, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Rebecca Cruz
August 22, 2023
"Great customer service"
"Rebecca, it was a delightful experience working with you. Your trust in our ability to handle your insurance needs is valued."
Logan Nelson
August 18, 2023
"Best customer service. Always looked out for me and my family over 20+ years. They will always have a loyal customer."
"We love seeing five-stars, Logan! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Maril Bozzo
July 17, 2023
"Professional and caring."
"We are overjoyed by reviews like this, Maril! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Isamar Serrano
June 25, 2023
"Frances is the best. She always helpful and fast. Take action and get what is needed in a profesional way."
"Thank you for the wonderful review, Isamar! Frances is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Mary Camilleri
May 4, 2023
"Friendly people. But every time I turn around the prices go up. They always make an excuse for it. But its getting to the point I can't afford insurance any more."
"Mary, we appreciate your feedback and thank you for saying we are friendly, that's what matters to us, because discussing premium increases with our insureds isn't fun. We do have exact reasons why your premium increased. If you need more detail or not understanding, we would be glad to call you and discuss further. Unfortunately, the Florida insurance rates are out of our control here in the office and definitely understand your frustration. We appreciate your business. Teresa "